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Frequently Asked Questions

Question:

I don't have a paypal account, is there any other way to pay?

Answer:

If you don't have a paypal account, you can pay through our AliExpress store.

For example, you can submit an unpaid order on our website,

and then pay the corresponding amount in our AliExpress store.

The payment link for the AliExpress store is:

https://www.aliexpress.com/item/1005003325840209.html


Question:

An error message appears during payment: Receiving country does not support the transaction currency.

How to solve it?

Answer:

You can convert your currency into U.S. dollars for settlement.

For example, if you are in South Korea, then you can convert Korean won into U.S. dollars for payment.


Question:

How about the sample policy? 

Answer:

We can provide free samples but charge for express or you can offer us your courier account.


Question:

Can I get a discount?

Answer:

Sorry,the products in our shop are already at wholesale prices, so there is usually no discount.


Question:

How you control the product quality?

Answer:

Each product is strictly inspected before shipment, but we cannot fully guarantee that there may be damage during transportation.

If the product is damaged, you can contact us and we will reissue it for you, don’t worry.

We have been committed to being a responsible seller.


Question:

How can I make the payment for my order?

Answer:

We accept paypal online, although we collect payments through paypal, but you don’t need to register paypal,

you just need to follow the payment instructions and fill in your credit card information,

also we can take T/T,Western Union,Bank Transfer offline.


Question:

Can I get refund? If yes, then how?

Answer:

If we make your order wrong in color, size and design, then we will produce again for free or you can ask for refund for this order.


Question:

How about your after-service?

Answer:

We have an professional customer service team offer 12 hours in time answer service.


Question:

if i won’t pay the Custom Tax,can you declare low value?

Answer:

Yes, we can declare the value of the goods according to your requirements.


Question:

How to contact us?

Answer:

Our website supports online chat, you can also contact us via whatsapp, instagram, kakao talk, etc. welcome to inquiry.