Important Tips
If your order reaches $20 but less than $200, we can send you standard shipping (ePacket or China Post) for free.
But if you need DHL or FedEx shipping, you need to pay some shipping costs,usually need $20-$30 shipping costs.Please email us for specific shipping costs.
If your order reaches $200, we will send you DHL or FedEx for free.
Shipping Method | Estimated Delivery Time | Shipment Cost (USD) |
Free Standard Shipping(ePacket) | 7-30 business days | FREE for orders $20 and up |
Free Standard Shipping(China Post) | 14-40 business days | FREE for orders $20 and up |
*DHL Express Shipping | 3-10 business days | FREE for orders $200 and up |
*FedEx Express Shipping | 3-10 business days | FREE for orders $200 and up |
A shipping confirmation email with the tracking number will be emailed to you once the order has been shipped. The tracking number will be active after 24 hours.
If we are experiencing a high volume of orders, or special circumstances, shipments may be delayed for a few days. Please note that we do not ship on weekends and holidays.
If there’s something wrong with your order or shipping address, we will contact you via email. If your order does not get shipped out in 5 business days please check your email or contact us at sales@gznailartcom.
Delivery Time
Your orders can take anywhere from 1 to 6 weeks for delivery, depending on the shipping method and how fast your country clears import customs.
While we will do all we can to ensure your order is delivered on time, Seencon cannot be held responsible for conditions beyond our control such as severe weather conditions, customs/border issues (for international orders), or other service interruptions.
Customs, Duties and Taxes
Seencon is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
*DHL Express Shipping
Liquid and flammable goods cannot be shipped via DHL Express. Any order with the DHL Express Shipping option that contains products which cannot be shipped will be partially or fully refunded. DHL cannot deliver to PO Box address, your order will be cancelled if the address is a PO Box.
LOST PACKAGE
If your package does not arrive within 40 calendar days, please email us with your order number. We will not be responsible for your lost package if you do not contact us within 10 weeks from the original shipping date.
OTHER ISSUES
If your order arrives: damaged, containing wrong item(s), or are missing item(s); please contact us at sales@gznailart.com within 7 calendar days from the delivery date. In order for us to help, please save all packaging material and damaged goods. Email us with a brief description and picture of your issue.